Jul 18 Russ was very patient and explained everything that was going to be done.Kathy A Sep 1 Just wanted to say what a nice guy Doug is and that he did a great job on his repairs. Thad T. Sep 1 Just as I feel the need to report bad service, I also feel the need to report really Great service. You have a young man named Travis that fixed my pest problem. He was very professional. He really knows his stuff, was a joy to work with, and he did everything he said he would. I really like that. Your office people (Sheila and Angelica) are also very helpful. Thanks, Kermit F. Sep 1 I wanted to thank you for such great service. I know this day and age we live in many times people only complain when things are not to their satisfaction. Forgetting to praise the good works of your company and staff. I was in a terrible situation with Rocky, Rufus & Raymond (alias raccoons in my attic). Bob was absolutely the most attentive and also knowledgable about educating about the animals. I realize many times marketing is hard to track your sales efforts. Rest assured, word of mouth for a referral is golden. I would highly recommend your company. Sincerely, Julie P. Aug 17 "Timely, effective service." Margaret B. Jul 2 I just wanted to say that I was very pleased with the service provided by Justin today concerning our squirrel problem. He was very friendly, professional, informative, and I very much appreciate it. He thoroughly explained what he was doing, explained the pros and cons of our various options and gave me assurance that he was doing everthing to rid us of our unwanted guests. He was on time despite the morning traffic, which so many people are not these days. He respeced that I was taking time off work to deal with this and was efficient with his time while being thorough. Justin is definitly an asset to your company. I have never had to deal with this kind of problem before and I appreciate him taking the time to be sure I understood everything. He also took the time to expalain via phone to my husband even though he had just expalined it to me. Kudos to Justin. Sherry D.